Service Technician - Gillette, Wyoming, United States

  • Auto Mechanic, Automotive Technician, Automotive, Service Technician
  • Gillette, Wyoming, United States

job description

Automotive Service Technician

Customer satisfaction is a result of your personal work habits and ethics and is of utmost importance as part of your job function.

The Service Technician is also responsible for setting goals for personal service improvement, and monitor progress against customer satisfaction index numbers and production numbers as provided by the Service Manager. 

Responsibilities:
 

Primary Responsibilities:
o Correctly troubleshoot customer concerns using the latest administrative and technical tools provided
o Ensure that common courtesy is shown toward all customers you come into contact with
o While in the vicinity of the Service Drive, act as a secondary customer greeter to customers that have not yet been acknowledged
o Keep up to date with all technical publications, Service Comm, and Asist terminal operations
o Make every reasonable effort to ensure safe and honorable vehicle service is delivered as promised the first time
o Address all original customer concerns before moving onto additional sales 
o Inspect every vehicle for additional sales opportunities ensuring that the vehicle is being maintained to the local area and factory recommendation
o Ensure the customers vehicle is returned as clean, or cleaner than when it arrived
o Participate in any Factory, or in-house sponsored training programs offered to you
o Complete all paperwork completely and correctly, then ensure all required shop forms are attached to the RO hard copy
o Perform any other duties assigned by the Service Manager, ASM or Group Leader
o Always come to work on time, ready to work, and in a clean uniform

job requirement

Ideal candidates will have:
Experience in performing warranty and non-warranty inspections, diagnostic, maintenance, and repair service on various vehicle makes and models.
Proven track record of achieving or over-achieving goals
Outstanding communication skills
Professional appearance and work ethic
Great attitude with a high-energy personality
Superior customer service skills
Ability to read and comprehend instructions
Ability to exercise good judgement
Valid State drivers license and good driving record

Required Education:
High school diploma or equivalent
Must have technical aptitude displayed by ASE certification
Technical or trade school degree preferred

Compensation:
We offer competitive pay, health, paid vacation, paid holidays, and a professional work environment.

Become a member of a winning team that offers growth opportunity, excellent earning potential and leadership that appreciates your drive, skills and ability.

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

Its Time To Make The Most Important Move Of Your Career!

Apply Now!


We Would Really Like To Hear From You!

Diesel Service Technician - Gillette, Wyoming, United States

  • Auto Mechanic, Diesel Heavy Equipment Mechanic, Diesel Mechanic, Diesel Technician, Service Technician
  • Gillette, Wyoming, United States

job description

Diesel Service Technician

Customer satisfaction is a result of your personal work habits and ethics and is of utmost importance as part of your job function.

The Diesel Service Technician is also responsible for setting goals for personal service improvement, and monitor progress against customer satisfaction index numbers and production numbers as provided by the Service Manager.

 

  •  Diesel Service Technicians perform work specified on maintenance and repair orders on Diesel Vehicles with efficiency and in accordance with dealership and/or Factory standards
  • Diesel automotive technicians diagnose and repair vehicle automotive systems including engine, transmission, electrical, steering, suspension, braking, air conditioning, etc. to specification
  • Diesel Mechanics provide labor and time estimates for additional automotive repairs
  • Explain diesel mechanical diagnoses and required repairs in a non-technical manner to service advisors and customers
  • Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing technology.
  • Inspect and test new vehicles and recording findings so that necessary repairs can be made.

 

job requirement

 

As a Diesel Service Technician (Diesel Automotive Mechanic), you will be experienced and aware of the latest automotive technologies and be a persistent problem solver. We have determined some factors that may enable your success as an Diesel Service Technician: 
 

  • Factory Diesel Certified technicians HIGHLY preferred
  • All Factory certified technicians considered and are encouraged to apply
  • Willing to talk to recent tech school graduates 
  • Must hold a valid driver’s license- good driving record required
  • Team oriented, flexible and focused on maintaining a high level of customer service
  • Working knowledge of shop equipment such as wheel and tire equipment, alignment system, diagnostic equipment, AC equipment, etc.
  • We are an equal opportunity employer that promotes a drug-free work environment

 

Ideal candidates will have:

Experience in performing warranty and non-warranty inspections, diagnostic, maintenance, and repair service on various vehicle makes and models.

Proven track record of achieving or over-achieving goals

Outstanding communication skills

Professional appearance and work ethic

Great attitude with a high-energy personality

Superior customer service skills

Ability to read and comprehend instructions

Ability to exercise good judgement

Valid State drivers license and good driving record


Compensation:


We offer Very competitive pay, Medical. 401(k) program, paid vacation, and a professional work environment.

Become a member of a winning team that offers growth opportunity, excellent earning potential and leadership that appreciates your drive, skills and ability.

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

Its Time To Make The Most Important Move Of Your Career!

Apply Now!


We Would Really Like To Hear From You!